The administrative offices and customer service lobby of the Kansas City Board of Public Utilities will be closed on Wednesday, December 25th, 2013 for Christmas. The BPU offices will also be closed on Wednesday, January 1st, 2014 in observance of New Year’s Day.
Christmas Eve and New Year’s Eve both fall on a Tuesday, and Tuesday is one of the days that the lobby normally stays open until 7:00 p.m. The BPU lobby will close at 5:00 p.m. both of those days and will resume extended lobby hours on Thursday, January 2nd. Normally BPU offers extended lobby hours on Tuesdays and Thursdays.
Although BPU’s business offices are closed on holidays, emergency service is available seven days a week, 24 hours a day. For power emergencies, customers should call (913)-573-9522. The water emergency number is (913)-573-9622.