Monday, February 3, 2014

If power goes out, hotline available for BPU customers

The Board of Public Utilities is preparing for a significant winter storm tomorrow. 

Here is more information for customers if the power goes out.

Please note the bold part just in case you lose power:
Local news media outlets and the National Weather Service are forecasting a powerful winter storm that will affect the KC metro area Tuesday through Wednesday morning with another possible storm Friday and Saturday.  Heavy snow, cold temps and high winds are predicted.

Our BPU line crews are ready to respond to outages and are prepared for this anticipated storm.

Customers, who experience an electrical outage, are reminded to call the electric outage hotline number directly at 913-573-9522 or online at or via our Facebook page.

BPU’s web site features a “live” real-time electrical outage map that covers the utility’s entire service area. Customers and news media can see if an outage has been reported in their area, a summary of affected/restored customers, as well as the number of outage calls reported.

To see this map, click on the “report outage” button on our home page and the outage map is located on the next page. We will also be sharing information on our social media sites.